INTOLERÂNCIA RELIGIOSA NO AMBIENTE DE TRABALHO: SEUS IMPACTOS E O PAPEL DA GESTÃO DA DIVERSIDADE PARA SUA MITIGAÇÃO

Abstract

This dissertation aims to bring contributions to mitigate the impacts of religious intolerance in the workplace and discuss the role of diversity management aiming at its elimination. In order to carry out this study, literature review in the field of Religious Sciences and Administration theories was conducted, with them being used for contextualization of the problem. We sought to concretely present the presence of religious intolerance within the labor context, conceptualize types of religious violence, what religion, religiosity and spirituality are within institutions, understand their impacts and the role of organizational environment, behavior and culture within this context. The concept of diversity management within organizations was presented, explaining the existence of a demographic within it and ending with the presentation of a proposal, which could serve as a basis or model for the construction of plans to mitigate religious intolerance, observing the specificity and uniqueness of the business organization.